Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: September 21, 2025
We collect information to provide and improve our services:
Information You Provide Directly:
- Account information (name, email, password)
- Profile information and preferences
- Content you create or upload
- Communications with us
- Survey responses and feedback
Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (approximate location based on IP)
- Cookies and similar technologies
Information from Third Parties:
- Social media platforms (if you connect accounts)
- Analytics providers
- Payment processors (for premium features)
We use collected information to:
- Provide and maintain our AI-powered biblical guidance services
- Process your queries through our AI systems and third-party APIs
- Personalize your experience with AI-generated content and recommendations
- Process your account creation and authentication
- Send you important updates and notifications
- Improve our services through analytics and research
- Ensure security and prevent fraud
- Comply with legal obligations
- Provide customer support
⚠️ Important: AI Data Processing
AI API Usage: Your queries, conversations, and data may be processed through third-party AI services and APIs (including but not limited to OpenAI, Anthropic, Google AI, and other AI providers). When you use JesusChat™'s AI features, your data may be transmitted to these third-party services for processing. We cannot guarantee that these third parties will not retain, use, or share your data in accordance with their own privacy policies.
International Data Transfers: AI processing may involve data transfers to servers located outside your country of residence, including countries that may not provide the same level of data protection as your jurisdiction.
We do not sell your personal information. We may share information in the following circumstances:
With Your Consent:
When you explicitly agree to share information.
Service Providers:
With trusted third-party service providers who help us operate our services (hosting, analytics, customer support).
Legal Requirements:
When required by law, court order, or to protect our rights and safety.
Business Transfers:
In connection with a merger, acquisition, or sale of assets.
We use cookies and similar technologies to enhance your experience:
Essential Cookies:
Required for basic site functionality and security.
Analytics Cookies:
Help us understand how you use our service to improve it.
Preference Cookies:
Remember your settings and preferences.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect site functionality.
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication requirements
- Secure data centers and infrastructure
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have comprehensive rights regarding your personal information and data stored by JesusChat™:
Right to Access
Request a complete copy of all personal information we have about you, including AI conversation history, account data, and usage logs.
Right to Deletion
Request complete deletion of your account and all associated data. This includes AI-generated content, conversation history, and any stored personal information.
Data Portability
Request your data in a structured, machine-readable format for transfer to another service.
Right to Correction
Request correction of inaccurate or incomplete personal information.
Processing Restrictions
Request limitation of how we process your personal information.
Withdraw Consent
Withdraw consent for data processing where applicable.
🗂️ How to Exercise Your Rights
To exercise any of these rights, contact our Data Protection Officer:
In-App Self-Service: Go to Settings -> Danger zone -> Delete account permanently
Email: support@jesuschat.com
Subject: "Data Rights Request - [Your Full Name]"
Response Time: We will respond within 30 days of receipt
Required Information: Full name, email address, and specific request details
⚠️ AI Data Considerations
Important: Data processed through third-party AI APIs may not be fully recoverable or deletable if it has been used for model training or is stored on third-party servers. We will make reasonable efforts to minimize data retention with AI providers but cannot guarantee complete deletion from all systems.
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
When you delete your account, we will delete or anonymize your personal information within 30 days, except for information we must retain for legal compliance or legitimate business purposes.
JesusChat™ is designed for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
For users between 13 and 17 years old, we recommend parental involvement in their use of our services.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use of JesusChat™ after such notification constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our practices, please contact us:
5K Ignite LLC
2600 Columbia Ave.
Lancaster, PA 17603
Phone: (717) 951-8349
Website: 5K.co
Email: support@jesuschat.com
We will respond to your inquiries within 30 days.
Your trust and privacy are fundamental to our mission of providing biblical guidance through technology.